General Questions
Hi there! Have some questions about us? Find the answers below.
Membership Overview
WightTricks operates on a monthly membership basis. Membership secures your child’s place in a specific weekly class and provides consistent coaching, structured progression, and access to our wider training environment.
Classes run year-round, with membership payments spread evenly across the year to provide a simple and predictable billing structure.
Membership Changes
Cancelling a membership releases the reserved class space. If you choose to return in the future, we’ll always do our best to accommodate you, but re-entry is subject to availability and any existing waiting list.
Payments & Billing
All payments are collected securely via GoCardless and must be set up before your child’s first class.
Membership fees are calculated over 47 active training weeks per year and then divided into 12 equal monthly instalments. This approach means families are not paying per session or per week, but for continued membership access across the year.
Monthly payments remain the same throughout the year, including during planned closure periods.
Trial Sessions
We offer a £7 trial session prior to joining.
Trial sessions secure a space in the selected class and are non-refundable and non-transferable.
Annual Membership Fee
WightTricks has a £20 annual membership fee, charged once per year on 15th January.
This fee contributes to facility upkeep, equipment investment, and the continued development of our coaching programmes.
Attendance Flexibility
Flexible Sessions
We appreciate that occasional illness, holidays, or unforeseen circumstances can occur.
As a goodwill measure, we offer Flexible Sessions, allowing a missed class to be attended in an alternative suitable session where space allows. This is often possible, but cannot always be guaranteed.
Flexible Sessions:
- Are subject to availability and suitability
- Must be arranged in advance
- Can accumulate for up to 8 weeks before expiring
Families requesting a Flexible Session should have a preferred day and time in mind to help us manage attendance and maintain class quality.
Closures
Classes run year-round, with up to 5 weeks of closure per year, typically covering:
- Summer break
- Christmas break
- Easter weekend
- Occasional competitions or special events
Wherever possible, advance notice will be given for planned closures.
Refunds
WightTricks memberships are not refundable. As memberships secure a reserved class space and are structured as annual access paid in monthly instalments, refunds are not offered for missed sessions, holidays, or periods of non-attendance.
This approach allows us to maintain consistent class sizes, staffing, and coaching quality for all members.
